Survey | Pot O' Gold Coffee Service

Please complete this survey and click on the "submit" button at the bottom when you are finished.

1. Please rate the following reasons for using our company:

	Very Important	Somewhat Important	Not Very Important
a. Variety of Products
b. Variety of Coffees
c. Price of Coffee
d. Quality of Coffee
e. Service
f. Equipment
g. People

2. Please rate our equipment:

	Very	Somewhat	Not Very
a. Is it attractive?
b. Is it reliable?
c. Is it easy to operate?
d. Is it kept clean?

3. How do you rate our delivery drivers:

	Very	Somewhat	Not Very
a. Courteous?
b. Friendly?
c. Dependable?
d. Neat appearance?

4. Do our service procedures meet with your expectations?

	Very	Somewhat	Not Very
a. Response to
service calls
b. Dependability of
deliveries
c. Customer contact

5. How do you rate our office staff?

	Very	Somewhat	Not Very
a. Courteous?
b. Friendly?
c. Dependable?
d. Accurate?

6. How do you rate our billing system?

	Very	Somewhat	Not Very
a. Accurate?
b. Comprehensive?

7. How do you rate our overall company?

	Very	Somewhat	Not Very
a. Personable?
b. Professional?
c. High Quality?
d. Responsive?

8. Any suggestions to improve our service to you?

(please type in here)

9. We have included Seattle's Best Coffee to our gourmet coffee product line and would be happy to deliver a sample pack of these fine coffees to your office. Would you be interested in sampling Seattle's Best Coffee?

YES, please

No thank you

10. Water filtration systems including: water coolers and inline filter cartridges are available through Pot O' Gold Coffee Service. Would you be interested in evaluating your water program?

YES, please

No thank you

SURVEY COMPLETED BY:

Your Name:
Your Company Name:
If needed, mailing address to send samples or info:

* You may also print out this survey and either:
  • Fax it to us at (425) 637-5083
  • Or, send it to Pot O' Gold Coffee Service,
   P.O. Box 975, Bellevue, WA 98009.

Thank you for your time.